This Privacy Policy explains how Zentellect collects, uses, and protects your information when you browse our website, create an account, or purchase digital templates.
Information We Collect
We may collect the following types of information when you use our storefront:
- Account details: name, email address, and login information.
- Order details: billing information, purchase history, and payment references processed through our payment partners.
- Support communications: messages you send to us by email or through contact forms.
- Technical data: browser type, device information, IP address, and usage data collected through cookies and similar technologies.
How We Use Your Information
We use collected information to:
- Process orders and deliver digital downloads.
- Provide customer support and respond to inquiries.
- Send transactional emails such as receipts, download links, and account notifications.
- Improve website performance, security, and product experience.
- Comply with legal, tax, and regulatory obligations.
Payment Processing
Payments are handled by secure third-party payment providers. Zentellect does not store full card details on our servers. Payment partners process transactions according to their own privacy and security policies.
Cookies and Analytics
We use cookies and similar technologies to remember preferences, keep your cart active, and understand how visitors use our website. You can control cookies through your browser settings, although some storefront features may not function correctly if cookies are disabled.
How We Share Information
We do not sell your personal information. We may share limited data with trusted service providers who help us operate the website, process payments, deliver emails, or provide customer support. These providers may only use the information needed to perform services on our behalf.
Data Retention
We retain personal information only for as long as necessary to fulfill orders, maintain accounts, resolve disputes, and meet legal requirements. You may request account-related updates or deletion where applicable law allows.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To make a request, contact us using the details on our Contact page.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please visit our Contact page.